Videos

Salesforce

How to Build a Business Case for Social 

This video is 1 of 3 in a series designed to help execs build the business case to their CEO for investment in social Customer service.

 
 

Salesforce

How to Measure the ROI of Social 

This video is 1 of 3 in a series designed to help execs calculate the ROI of social Customer service.

 
 

Salesforce

How Social Benefits the Entire Company

This video is 1 of 3 in a series designed to show the use cases for how social customer service Can benefit the entire company.